At Olivianne , refunds are issued as store credit (digital gift card) .
1. Refund Method
Refunds = non-expiring digital gift card.
No cash, bank, or card refunds.
2. Timeline
Store credit issued within 7 business days after inspection of returned item.
3. Not Eligible
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Items outside the 7-day return window
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Items not in returnable condition
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Shipping fees & taxes
4. Gift Cards
Credits do not expire and can be used on any future order.
5. Damaged/Incorrect Items
Contact us within 7 days if your order is defective or incorrect.
📧 oliviannestore@outlook.com
6. Questions
📧 oliviannestore@outlook.com
